Charmville is a family business. We accept Master Card, Visa, Discover, Money Orders, Cashiers Checks, and Paypal. If there is something that you are looking for and you canít find it on our site please email us and we will try our best to find what you are looking for from our catalog of over 15,000 items. We have a huge selection of charms and pendants. All our products are 14kt gold.

Thanks for shopping at Charmville
The Charmville Team



For questions please email us:

Sales@charmville.com

If you prefer to call us our number is 1-520-302-4145. We will return your call promptly. But, you will get a quicker response by Emailing us.

Return Policy:

We provide a 7 day money back guarantee from the time you receive your order. We feel that 7 days is long enough to decide if you like the product or not. If for any reason you are not satisfied we will return your money less shipping when we receive the product back to our warehouse. After the 7 days we will accept the return, but we do require a 15% restock processing fee. We do not accept returns after 30 days.


To quality for store credit or refund please provide the following:

1. You must get an RMA (Return Merchandise Authorization) number from us so that we can figure out who is sending us the return. No returns will be accepted without an RMA.

2. Your return package must be postmarked within 30 days of the date we originally shipped your order.

3. The returned merchandise must not be used, worn, modified, scratched, damaged, mishandled and/or altered from its original state in any way.

4. Your return package must include the original jewelry box that the merchandise came in.

5. Please make sure that you Do Not put the word "Jewelry" on the box.

6. Please insure the package for the amount of merchandise being returned and make sure that the packaging is secure.


Return address:
CJO
3579 E. Foothill Blvd, #645
Pasadena, CA 91107


Refunds cannot be issued if:
1. Your return package is lost or stolen or otherwise not delivered to us.
2. Part or all of the merchandise is damaged and or missing in transit because of insecure packaging.



Shipping We offer several forms of shipping. USPS, USPS Priority, USPS Express Mail, Fed Ex Overnight , and Fed Ex 3 day, for that last minute gift. When you order you will be prompted to pick your choice of shipping. If you live outside of the USA we will only accept Paypal, cashiers check or money order for the exact amount of purchase plus $19.95 global shipping. All orders are processed the next business day. After processing, most orders are shipped within 24 hours. If you order Friday after 11am EST or a holiday your order will be processed Monday, or the next business day. We do not ship on weekends.

Shipping We offer several forms of shipping. USPS, USPS Priority, USPS Express Mail, Fed Ex Overnight , and Fed Ex 3 day, for that last minute gift. When you order you will be prompted to pick your choice of shipping. If you live outside of the USA we will only accept Paypal, cashiers check or money order for the exact amount of purchase plus $19.95 global shipping. See "Payment options" below for instructions.

All orders are processed the next business day. After processing, most orders are shipped within 24 hours. If you order Friday after 11am EST or a holiday your order will be processed Monday, or the next business day We do not ship on weekends.



Service Delivery Charges
USPS (United States Postal Service) $4.95 Over $250.00 Shipped Free
USPS (Priority Mail) $7.95
Federal Express 3 Day Service $15.95
USPS Express (Overnite)Service $20.95
Federal Express (Next Business Day) $27.95


Payment Options We accept mastercard, visa, discover, money orders, cashiers checks and paypal. (mastercard, visa and discover for USA residents ONLY. Your credit card statement will read 14ktCentral as the biller)

If you would prefer to send a money order or cashiers check please send to

Charmville
Attention: Walter
5632 E. Broadway
Tucson, AZ 85711


Please include:
The item number
A short description
The quantity
Your shipping address
Phone
Email Address
Total price
Plus shipping
As soon as we receive your payment we will ship your products out ASAP.
Please email us with any questions.