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Charmville is a close family business. Close to insanity and close to driving each other crazy, that is. We accept Master Card, Visa, Discover, Money Orders, Cashiers Checks, Paypal, Pirate Treasure, Bars of Gold and Keys to Fancy Sports Cars. I dare you to take the charm challenge. If you can't find a gold charm or pendant that represents you on our site than you are just plain crazy. If that is the case....well, welcome to the family.

On a more serious note. We are a father, daughter owned and operated business based out of Indiana and we have a great partner in California. We have a huge selection of charms and pendants. All our products are 14kt gold. If you don't see what you are looking for on our site just drop us an email and we can probably get it for you. At Charmville you will get personal professional service, secure processing, immediate shipping, and a money back guarantee. What more could you ask for?

Thanks for shopping at Charmville
Gerry and Annette Masse
The Charmville Team

Charmville P.O. Box 70004 Pasadena, CA 91117

Sales@charmville.com

For general questions please email Sales@Charmville.com
For questions regarding anything about an order you have already placed. email Orders@charmville.com


If you prefer to call us, please understand that we are a small family business. Having a small staff helps us keep our prices lower than then rest. If you do call 1-877-752-7323 please leave us a message and we will return your call promptly. But, you might get a quicker response by Emailing us

Please DO NOT request a catalog. Our catalog weighs 10lbs. We would love to send it to you because it is awesome! but we can't. I think you understand. If you do have something specific you are looking for let us know and we can probably find it for you.

Return Policy We will give a 5 day money back guarantee from the time you receive your order. We feel 5 days is long enough for someone to decide if they like it or not. If for any reason you are not satisfied we will return your money, less shipping, when we receive the product back to our warehouse. Please get a return authorization number before returning anything. You can get a Return Authorization number by emailing and asking for a #RMA. No returns will be accepted without an #RMA
After 5 days we will accept the return but we do require a 15% restocking fee or we will offer store credit. We will not accept items back that have been worn or altered in anyway.


Shipping We offer several forms of shipping. USPS, USPS Priority, USPS Express Mail, Fed Ex Overnight , and Fed Ex 3 day, for that last minute gift. When you order you will be prompted to pick your choice of shipping. If you live outside of the USA we will only accept Paypal, cashiers check or money order for the exact amount of purchase plus $19.95 global shipping. See "Payment options" below for instructions.

All orders are processed the next business day. After processing, most orders are shipped within 24 hours. If you order Friday after 11am EST or a holiday your order will be processed Monday, or the next business day We do not ship on weekends.



Service Delivery Charges
USPS (United States Postal Service) $4.95 Over $250.00 Shipped Free
USPS (Priority Mail) $7.95
Federal Express 3 Day Service $15.95
USPS Express (Overnite)Service $20.95
Federal Express (Next Business Day) $27.95


Payment Options We accept mastercard, visa, discover, money orders, cashiers checks and paypal. (mastercard, visa and discover for USA residents ONLY. Your credit card statement will read 14ktCentral as the biller)

If you would prefer to send a money order or cashiers check please send to

Charmville
Attention: Gerard Masse
RR1 Box 48
Solsberry IN 47459


Please include:
The item number
A short description
The quantity
Your shipping address
Phone
Email Address
Total price
Plus shipping
As soon as we receive your payment we will ship your products out ASAP.
Please email us with any questions.